This is the Privacy Policy for Studio JERO, a provider of creative design and marketing services based in Reading, Berkshire UK.
Our website address is: https://studiojero.co.uk.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect information from you when you fill out our online contact forms. On the forms you may be asked to enter your: name, e-mail address, mailing address or phone number. This will be sent via email to the site administrator and treated in the same way as an email enquiry.
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
When someone visits our website we use third party services from Google Analytics and Bing, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone.
We have accounts on most major social media channels and use their public platforms to manage our social media interactions.
We don't have any control over how these companies use any data shared with us through their services, and we recommend you review their privacy notices. We'd also remind you that any information you post publicly may be visible to anyone.
When you contact us via our online forms, email or telephone we may collect personal information from you.
This would be used to effectively respond to your enquiry, make improvements to our business/website/services or to improve customer service.
Any personal information would not be used to send you marketing information unless you explicitly request it.
As part of the registration process for our e-newsletter, we collect personal information including your email address, name and may include areas of interest.
We use that information to send occasional e-newsletters related to the industry we work in and the services we offer. We may also occasionally contact you to check our records are correct and that you are happy to continue receiving our e-newsletter.
We use a third-party provider, MailChimp, to deliver our newsletter and manage our mailing list. By joining our newsletter you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
The mailing list and newsletters are administered and created by Studio JERO who act as the Data Processor.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting us.
You can also update the details held about you on the mailing list by pressing the preferences link on our newsletter emails.
We may also remove your details from the list if we feel our services are no longer relevant to you.
Any of the information we collect from you may be used in one of the following ways:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We use ‘contract’ and/or ‘legitimate interest’ as the legal basis for collecting, storing and processing your personal data when you make an online purchase from us or when you contact us with a business enquiry.
We use ‘consent’ as the legal basis for collecting, storing and processing your personal data only when you have proactively and specifically agreed to us contacting you with marketing and promotional information. This consent can be withdrawn at any time.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are 18 years old or older.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
The website administrator has a Protecting Information certification issued by the UK Cabinet Office.
You are entitled to access the personal information that we hold on you by making a ‘subject access request’ under the Data Protection Act 1998. You can also request that we correct any mistakes, restrict or stop processing your data, or delete it.
Please use our contact form for any subject access requests. An administrative fee may be payable.
If you're unhappy with any aspect of how we handle your personal data you also have the right to contact the Information Commissioner’s Office (ICO), the supervisory authority that regulates handling of personal information in the UK.
You can contact them by going to the ICO website, phoning them on 0303 123 1113 or by post to:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy.
If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us.
We may change this Privacy Policy from time to time and without notice, so please check back occasionally. If we change our Privacy Policy, we will publish those changes on this page.
This policy was last modified on 10 February 2021
25 May 2018 - Policy published
